GENERAL DEFINITION: Provide legal options, resources, and advocacy to victims of domestic violence.

Essential Job Functions:

  • Provide direct service to victims of domestic violence, including crisis intervention, law enforcement, justice system and or court accompaniment, advocacy, and referral services.
  • Assist clients with filing protective orders and restraining orders, collaborate with local attorneys to provide pro bono legal representation, and assist clients with crime victims compensation claims.
  • Maintain a working knowledge of legal and community resources in order to assist victims of domestic violence while navigating the legal system.
  • Assist clients with filling out crime victim’s compensation applications and completing the claims process.
  • Communicate with Collin County District Attorney office, police departments, and victim liaison as necessary to help expedite crime victim compensation applications.
  • Provide services in English and Spanish.
  • Collaborate with Legal Aid of Northwest Texas and other legal firms and private attorneys to recruit attorneys to provide pro-bono representation to clients.
  • Preserve and enhance Hope’s Door image in the community through all interactions.
  • Maintain networking contacts with other area agencies as appropriate.
  • At every opportunity, inform community members of services available to victims of domestic violence.
  • Participate in any agency staff development workshops.
  • Provide trainings as needed to other staff on legal advocacy and community resources.
  • Adhere to Agency and Victim Services Program budgetary guidelines.
  • Assist clients with registering into the VINE system (Victim Information Notification Every Day).
  • Collaborate with the victim advocates in the police departments in Collin County in order to file/request police reports.
  • Assist clients throughout the UVISA application process.
  • Assist clients with completing Applications for the Address Confidentiality Program.
  • Register with Legal Advocacy Network (LAN).
  • Attend weekly supervision meetings as required.
  • Other duties as assigned by Hope’s Door Executive Management.



To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner and meet minimum performance standards. The requirements listed below are representative of the knowledge, skill, and or ability required.

  • Excellent organizational, communication (verbal and written), problem solving, listening and inter-personal skills.
  • Attention to detail.
  • Ability to work well under stressful circumstances.
  • Ability to empathize, encourage and guide.


  • Bachelor’s Degree in Social Sciences, Criminal Justice or related field required.


  • Crisis counseling experience preferred.
  • Must be sensitive to varying cultural, ethnic, and social backgrounds and to varying value systems, attitudes and languages.
  • Experience working with victims of family violence preferred.

Language Skills:

  • Ability to speak, read, and write in English and Spanish preferred.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government/funding entity regulations. Ability to write reports regarding business correspondence and case notes.
  • Ability to deliver oral presentations in a variety of public speaking venues. Ability to effectively present information and respond to questions from groups of students, managers, clients, and the general public. (teachers, counselors, principals)
  • Reasoning ability to comprehend all facets of program delivery within the collaborative networking system; ability to skillfully train and oversee all written documentation required for program and financial compliance as required by program funder. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished written, oral, diagram, or schedule form.


Physical Demands:

  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle, or feel; and talk or hear. The employee may occasionally lift and or move up to 20 pounds. Specific vision abilities required by this job include close vision.
  • Possesses a means of reliable transportation, with current required Texas liability, and has the ability to travel throughout Collin County to multiple location sites.

Work Environment:

The work environment includes office settings, shelter centers, churches, and open air settings.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Application Process: forward resume to