The Part-Time Bilingual Hotline Advocate is a member of the National Domestic Violence Hotline (NDVH) Program Team. The entire Hotline Team works to strengthen the quality of services of the NDVH. The Hotline Advocate responds to incoming calls on the NDVH from victims, advocates, general public and service providers. The Hotline Advocate provides crisis intervention, safety planning, referrals, information and problem solving to all callers. All Hotline Advocates report to a Hotline Coordinator.

The Bilingual Hotline Advocate (part-time) is scheduled for a 24-hour week Friday-Sunday 8:45 AM to 5:15 PM. Required meetings may necessitate attendance during hours outside of the Hotline Advocate’s regular schedule. The Hotline Advocate responds to incoming phone calls on the NDVH and utilizes a computer database for identifying referrals and maintaining data from callers. The Hotline Advocate provides the public with requested information and referrals. This position requires a high level of empathy and sensitivity to all incoming inquiries.

General Position Purpose Statement

Reporting to the Chief Advancement Officer, the Director of Development has the overall responsibility for planning, directing and coordinating all public and private development and fundraising activities necessary to financially support the mission and overall agency operations for the National Domestic Violence Hotline, National Dating Abuse Helpline, and the Texas Council on Family Violence. She/He will manage the Development Team and is responsible for developing, implementing and monitoring strategies that meet national and statewide fundraising goals.    

The Development team works with individual donors, foundations, corporations, and the government to secure needed resources that enable fulfillment of our mission. The team ensures that fundraising targets are met through a variety of strategies including grant writing and reporting, individual cultivation, solicitation and stewardship, high impact events, volunteer programming, and corporate partnerships. The development department works closely with the program departments to translate NCFV’s transformative impact to donors, prospects, and the community at large.